FREQUENTLY ASKED QUESTIONS
Q: What are your store hours?
We are currently open from:
11 AM - 5 PM on Tuesday through Friday | 10 AM – 5 PM on Saturday.
Note: We will be changing the hours as we introduce the new kid’s classes so please check the website for current opening times.
Q: Is there parking available?
Metered parking is available on Pico Blvd after 10 AM. We have limited parking behind the store. However, we encourage our neighborhood customers to walk to the store with their children whenever possible. This is in keeping with our philosophy to lower our carbon footprint, raise healthy kids and cultivate community!
Q. What do you accept for payment?
We accept Visa, MasterCard, debit cards, and cash, of course. We do not accept personal checks or travelers checks.
Q: What is your return policy?
Returns are accepted within 7 days of the purchase receipt date. We offer store credit or exchange.
Q: What are your buying hours?
Most afternoons between 1:oopm and 5:00pm. You may drop your bag if the buyer is not in.
Q: What do you buy?
We accept boys & girls clothing in sizes 3 months – 8 years. We are looking for fashionable quality items which are in nearly new condition and must be stain free. We also buy shoes and toys. We buy primarily for the season but are always looking for snow and rain clothes, special occasion clothes, swimwear and dress-up. Please visit our BUYING INFO section for more details.
Q: Do I need an appointment before I bring my stuff?
No, you do not need an appointment. Just come by. if the buyer is not in then you can leave your bags. The buyer will call you and let you know what your credit is and when to pick up any items that we do not take. If the items are not picked up then one more call will be made before we donate them. Of course, if you want the clothes donated that we wil not be taking just let us know before hand and we will set it up. Our charity that we donate to is the UCLA Children's Hospital on Sawtelle Blvd.
Q: Can I drop off my items?
Q: Are gift certificates available?
Yes! We are happy to offer gift certificates for both merchandise and classes in any amount.
Q: Will you provide a gift certificate for my school fundraiser?
Earth Angels is committed to supporting our local community. If you need a gift certificate for your school or organization’s raffle or fundraiser, please ask us. Please provide us with a request letter and a 501(c)(3) certificate for our files.